Shipping Policy
Effective Date: February 10, 2025
At Opal Radiancee, we aim to provide you with fast and reliable shipping for all your orders. This Shipping Policy outlines the shipping procedures and delivery options available for your purchases.
1. Shipping Locations
We offer shipping to both domestic and international destinations. Domestic orders are shipped within the United States, while international orders are available to select countries. If you are located outside the United States, please verify if we ship to your country at checkout.
2. Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive an email confirmation once your order has been shipped, including tracking information for your convenience. Orders placed on weekends or holidays will be processed the following business day.
3. Shipping Methods
We offer various shipping options, including standard, expedited, and express shipping. Shipping costs are calculated at checkout based on your location, order size, and selected shipping method. Please refer to the checkout page for available shipping methods and costs.
4. Delivery Time
Delivery times depend on the shipping method and destination. Typical delivery times are as follows:
- Domestic Orders: 5-7 business days for standard shipping, 2-3 business days for expedited shipping, and 1-2 business days for express shipping.
- International Orders: Delivery times may vary by country and shipping method, typically ranging from 7-14 business days.
Please note that shipping times are estimates, and delays may occur due to factors such as weather conditions, customs processing, or shipping carrier issues. We are not responsible for any delays that occur during transit.
5. Shipping Charges
Shipping charges are calculated at checkout and are based on the shipping method, destination, and weight of your order. For international orders, customs duties, taxes, or import fees may apply, and these are the responsibility of the customer.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track the status of your shipment directly through the carrier’s website. If you have any questions or need assistance with tracking, please contact us at info@opalradiancee.com.
7. Shipping Address
Please ensure that the shipping address you provide is accurate and complete. Opal Radiancee is not responsible for delays or delivery issues resulting from incorrect or incomplete address information. If you notice an error in your shipping address, please contact us immediately at info@opalradiancee.com to make the necessary changes.
8. Lost or Stolen Packages
Once an order is handed over to the shipping carrier, we are no longer responsible for any lost or stolen packages. If you experience any issues with delivery, please contact the carrier directly using the tracking information provided. In case of any issues, you may also contact us for assistance, and we will work with the carrier to resolve the situation.
9. Shipping Restrictions
Certain products or destinations may have shipping restrictions. We reserve the right to limit or refuse shipping to certain areas based on logistical or regulatory reasons. If your order is affected by such restrictions, we will notify you as soon as possible.
10. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with an order, please contact us at:
Email: info@opalradiancee.com
Phone: (443) 502-2187
Website: opalradiancee.com
