Payment Policy
Effective Date: February 10, 2025
At Opal Radiancee, we aim to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the payment methods we accept, the security measures we implement, and other important details regarding your purchase.
1. Accepted Payment Methods
We accept the following payment methods for all transactions:
- Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: We also offer PayPal as a secure alternative for payments.
- Other Payment Options: Depending on your location and available services, additional payment options may be offered at checkout.
2. Payment Security
We take the security of your payment information very seriously. All transactions are processed through secure, encrypted payment gateways. We use industry-standard SSL (Secure Sockets Layer) encryption technology to protect your sensitive data during transmission. Your payment information is stored securely and is never shared with unauthorized parties.
3. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email detailing your purchase, including item(s) ordered, shipping information, and estimated delivery time. Please ensure that the payment details you provide are correct to avoid delays in processing your order.
4. Authorization and Payment Processing
Your payment will be processed at the time of purchase. If we are unable to authorize or process your payment due to insufficient funds or any other issues, we may cancel your order or place it on hold. We will notify you if this occurs and will work with you to resolve the issue.
5. Taxes and Fees
Sales tax will be added to your order if applicable, based on the shipping address you provide. The sales tax amount will be calculated during checkout. Customers are responsible for any additional fees, including shipping costs, that may apply to their order. For international orders, customs duties or import taxes may apply and are the responsibility of the customer.
6. Billing Information
When making a payment, you are required to provide valid billing information, including your name, address, and payment details. You must ensure that all information provided is accurate and up-to-date. Any errors in billing information may delay your order or result in the cancellation of the transaction.
7. Payment Authorization Holds
In some cases, your payment may be placed on a temporary authorization hold by the payment processor. This hold is typically released once the payment is confirmed, and the order is shipped. Please note that this process may take several business days, depending on your bank or payment provider.
8. Refunds and Adjustments
Refunds will be processed according to our Refund and Returns Policy. In case of a return or cancellation, your refund will be credited back to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account, depending on your payment provider.
9. Payment Fraud Prevention
To protect against fraud, we may conduct additional security checks to verify the identity of the person making the purchase. If we suspect fraudulent activity, we reserve the right to cancel the order, and you may be asked to provide additional documentation to confirm your payment details.
10. Changes to Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.
11. Contact Us
If you have any questions or concerns regarding this Payment Policy or need assistance with making a payment, please contact us at:
Email: info@opalradiancee.com
Phone: (443) 502-2187
Website: opalradiancee.com
